Frequently asked questions

🔧 SECTION 1: Windshield Replacement

❓ How long does a windshield replacement take?

A typical windshield replacement takes about 60–90 minutes, depending on your vehicle. After installation, we recommend waiting at least one hour before driving to ensure the adhesive cures properly. Learn more about the replacement process →

❓ Can I wash my car after getting a new windshield?

Avoid washing your car with soap or using a high-pressure wash for at least 48 hours after a replacement. Gentle water (like rain or a light rinse) is okay, but soaps and chemicals can interfere with the seal. See full care instructions →

❓ Do you offer a warranty on replacements?

Yes! Every windshield we install comes with a leak-free warranty and guaranteed craftsmanship. If it leaks or has an issue due to installation, we fix it—free. Learn more about our leak protection →

🔍 SECTION 2: Windshield Repairs

❓ Can a rock chip be repaired or do I need a full replacement?

Chips smaller than a quarter or cracks under 6 inches can usually be repaired. We’ll always assess the damage and recommend the safest and most cost-effective option. Learn about repair services →

❓ How long do chip repairs take?

Most repairs take 15 to 30 minutes. It’s fast, safe, and may even be covered by your insurance with no deductible. Check insurance options →

💧 SECTION 3: Leak Repairs

❓ What if my new windshield leaks?

If we installed it, we fix it—for free. Our leak repair warranty covers any moisture, wind noise, or pressure issues caused by faulty seals. Learn about our free leak fixes →

❓ How do I know if I have a windshield leak?

Watch for water inside after a storm or car wash, musty smells, foggy windows, or unusual wind noise while driving. We offer free inspections if you suspect a leak. Book a leak check →

🚛 SECTION 4: Fleet Services

❓ Do you offer special pricing for fleets or commercial vehicles?

Yes, we do. Whether you manage 3 vans or 30 trucks, our fleet plans include priority mobile service, volume discounts, and monthly billing options. See fleet pricing →

📲 SECTION 5: Insurance Claims

❓ Will my insurance cover a cracked windshield?

In most cases—yes. If you carry full coverage or comprehensive insurance, repairs or replacements may be fully covered with no deductible. Get insurance help →

❓ Can you file the claim for me?

Yes! We walk you through the process or handle the claim directly with your provider. No phone trees or confusion. Start your claim now →

🚘 SECTION 6: ADAS Calibration

❓ What is ADAS calibration and do I need it after a windshield replacement?

ADAS calibration ensures your safety features (like lane assist or emergency braking) work properly after the camera behind your windshield is moved. See our ADAS info →

❓ Do you do static or dynamic calibrations?

We currently perform dynamic calibrations only. If your vehicle requires static calibration, we’ll let you know before replacement begins. Learn what calibration type you need →

🌟 SECTION 7: General Questions

❓ Are you mobile or do I need to come to your shop?

We’re 100% mobile! We come to your home, job site, or wherever your vehicle is parked. Service areas include Albuquerque and surrounding cities.

❓ Do you match prices?

Yes. We’re the trusted alternative to big glass chains, and we offer better service at better prices. If you find a lower quote, we’ll beat it.

We hope you can find the answers you are looking for here.

Quality auto glass services including windshield replacement and repair for your vehicle needs.

Windshield Replacement Time

Typically takes about 30 minutes to replace your windshield efficiently.

Door Regulator Repairs

Yes, we repair door regulators and motors for your convenience.

Calibration Types Explained

Learn the difference between dynamic and static calibration for your vehicle's safety.

Contact True Auto Glass

Get in touch for inquiries about windshield replacement and repairs. We’re here to help with all your auto glass needs.

Support

(505) 895-3020

Help

info@trueautoglass.com

Customer Feedback

Read what our customers say about our auto glass services.

Fast service! My windshield was replaced in just 30 minutes. Highly recommend!

John Doe

Los Angeles

Great experience! They repaired my door regulator quickly and efficiently. Knowledgeable staff and friendly service made it a breeze. Will definitely return for future needs.

Jane Smith

San Diego

★★★★★

★★★★★

Auto Glass

Visit our FAQ page for quick answers.

Location

1215 Entrada Bonita St SW.

Albuquerque, N.M., 87105

Hours

9 AM - 5 PM